Remote 211 Specialist (Remote Staffing Division)

Are you a domain specialist skilled in analytical reasoning and domain evaluation? RemoteJob Staffing is seeking a remote Remote 211 Specialist (Remote Staffing Division) ($30 - $40/hour) to help train and validate frontier AI systems through structured problem authoring, rubric design, and analytical output auditing from anywhere in the US, UK, Canada, or Australia.

Day-to-Day Impact

• Share clear written feedback with the project team, working asynchronously.
• Experience as a 211 Specialist, Information & Referral Specialist, or Benefits Navigator, answering public questions about government services
• 1+ years of regular, high-volume public contact (phone, chat, or in person)
• Working knowledge of public benefits and community resources
• Able to start quickly and commit 10-20 hours/week
• Review sample questions and flag any that don’t sound like what real callers ask.
• Write rubrics that define a correct, complete answer, including the right referrals and next steps for the caller.

Essential Background & Expertise

• Experience helping a diverse range of callers, including rural and Spanish-speaking communities
• Compensation Band: $30 - $40/hour
• Work Location: Remote (100% Remote / Asynchronous Flexibility)
• Available Openings: 10 open positions
• Clear, precise writing
• Practical background using crisis intervention or needs assessment
• Experience using community resource databases

Rate & Flexible Work Terms

• Compensation Rate: $30 - $40/hour (contract specialist remuneration)
• Work Arrangement: 100% Remote / Work From Home
• Eligible Remote Countries: United States, United Kingdom, Canada, Australia, New Zealand, Ireland, and South Africa
• Core Competencies: 211 Specialist — AI Model Training & Evaluation
• Hiring Agency: RemoteJob Staffing

Direct Application Process: Click the Apply button on this page to proceed directly to our partner application portal and submit your profile for immediate consideration.